Education / Training / Certifications

  • PCC, International Coach Federation

  • NBC-HWC, National Board for Health & Wellness Coaching

  • Newfield Certified Team Coach, The Coach Partnership

  • Certified Body & Movement Practitioner (emotions & physical presence)

  • NCOC, Newfield Certified Ontological Coach

  • MBA in Organizational Behavior, Weatherhead School of Management

  • BSBA in Management & Finance, John Carroll University

  • SPHR & SHRM-SCP (Senior HR certifications)

  • Trained in Whole System Change tools: Appreciative Inquiry, Open Space Tech, Rapid Culture Assimilation

  • Certified in MBTI, ESCI, and DiSC

 

Languages

  • English

Jim Smith PCC

Location: United States

Jim Smith, PCC, is a global executive coach, keynote speaker, and change strategist with over 25 years of experience in leadership across sales, finance, operations, and HR. He founded his coaching firm in 1998 and has since worked with leaders in over 40 countries. Jim specializes in helping senior leaders enhance executive presence, emotional intelligence, and leadership impact—often guiding clients through transitions from doing the work to leading organizations. His coaching integrates neuroscience, body/movement work, and emotional intelligence to create lasting transformation. He holds certifications including PCC (ICF), NBC-HWC, Newfield Team & Ontological Coach, and has an MBA in Organizational Behavior from Case Western. His clients span the nonprofit, government, and Fortune 500 sectors, including Cleveland Clinic, GSK, NASA, Progressive, and KPMG. A firm believer that happiness is a decision, Jim also enjoys dark beer, coffee, and chocolate.

Notable Engagements

  • Coached CEO of a healthcare non-profit to enhance executive presence

  • Led cultural transformation for two divisions of a Fortune 500 bank

  • Facilitated strategic planning with senior leadership of a senior care network

  • Supported post-merger integration of SLTs for a Fortune 500 service firm

  • Frequently helps newly promoted execs shift from execution to strategic leadership

  • Recent clients: CLO (insurance, US), Chief Risk Officer (banking, Singapore), CIO (healthcare, US), global ops lead (consulting, Japan), ED (expat development, China), OD Director (retail, South Africa), CEO (logistics, Dubai), President (academia, US), CLO (federal, US), market president (hospitality, US), SVP (REIT, US), Founder & CEO (social enterprise, Philippines)

Specialties

  • Change Management
  • Emotional Intelligence
  • Executive Presence
  • Global Mindset Intercultural Effective
  • Presentation Skills / Public Speaking
  • Self-Development / Self-Insight
  • Vision and Strategy
  • Women in Leadership

Client List

Jim’s client base spans nonprofit, government, and education sectors, alongside Fortune 500 companies in service, finance, healthcare, hospitality, consulting, and manufacturing. He also coaches private-pay clients, including C-suite executives from regional firms to global leaders at Big 5 companies. His public clients include 3M, American Greetings, Apple American Group, Cleveland Clinic, Eliza Jennings, FedEx, GSK/Haleon, Key Bank, KPMG, NASA, NIH, MetroHealth, PNC Bank, Progressive, and many more. Committed to service, Jim donates his time to nonprofit groups in Northeast Ohio and mentors youth and emerging leaders.