HR Professionals


Human Resource Professionals Learning Events

Human Resources Professionals are the critical link between human resources offering organizational best practices and the needs of the business.  But as the world is changing around us, HR Professionals will need new and more innovative approaches to supporting their organizations to thrive and evolve.


This series of learning events is designed to explore some of leading-edge movements in organizational and talent development.  Jeff Nally will sit down with several of the industry’s key thought leaders and explore how critical world events and the industry’s leading thinkers will drive new and dramatically different approaches to how the Human Resource Function will operate in the future.


Peer Discussion - Directly after the presentation is a facilitated Peer Learning Event hosted by Jeff Nally and our guest speaker.

These learning sessions are a unique opportunity for Human Resource Professionals to connect and share their experiences while finding new ways to apply these ideas in their own organizations.


Jeff Nally is an executive coach, coaching supervisor, professional speaker, and author with over 28 years of experience improving leaders, teams and organizations. As CoachSource's Chief Coaching Officer & Chief Human Resoources Officer, Jeff leads the strategy, development, and connection for more than 1,100 coaches.

Human Resource Professional Learning Events



Let's Face It, Managing Up Requires Emotional Intelligence

A Conversation and HR Professional Peer Discussion
Featuring Maya Hu-Chan and CoachSource Moderator, Jeff Nally

Wednesday, November 2, 2022



Maya Hu-Chan is a globally recognized keynote speaker, author, leadership educator, and ICF Master Certified Coach. She specializes in cross-cultural management, global leadership, diversity, equity and inclusion. Ranked Top Leadership Coaches of 2021, Top 8 Global Solutions Thinkers by Thinkers50, World Top 30 Leadership Gurus, and Top 100 Thought Leaders in Management & Leadership, Maya has worked with thousands of leaders from major corporations throughout the Americas, Asia, Australia, and Europe.


Maya partners with organizations to build leadership capabilities to enable profound growth and change, aligned with business and personal goals.  Maya’s ability to significantly advance the leadership effectiveness of executives has led to important and measurable results. Her latest book, Saving Face: How to Preserve Dignity and Build Trust is Amazon #1 Best Seller (Berrett-Koehler 2020). Her book, Global Leadership: The Next Generation was Harvard Business School’s Working Knowledge book.  She is also a contributing author of 14 business books and a columnist for


First hour – Jeff interviews Maya
Last 30 min – Peer Learning Forum


Navigating interpersonal relationships in the workplace can be one of the trickiest parts of the gig. When challenged by a relationship with your boss, that level of trickiness grows exponentially. Managing up requires adequate emotional intelligence.

Emotional intelligence is the ability to understand, use, and manage your own emotions in a positive way to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.

Listen in as Jeff Nally and Maya Hu-Chan engage in a conversation on managing up, emotional intelligence, and the universal concept of “face”, representing a person’s dignity, pride, and self-esteem.


During the first learning portion of the event, you’ll:

  • Understand the concept of “face” beyond its origins in Asia, including the face-based strategies for managing up 

  • Consider HR’s role in addressing the coaching needs of employees challenged with interpersonal relationships 

  • Hear experiences and approaches to addressing employee emotional intelligence gaps 


During the second forum portion of the event, you’ll:

  • Connect live with Maya Hu-Chan and your HR peers in an open conversation 

  • Bring your current HR challenges forward for discussion 

  • Leverage the wisdom of your HR peers to create solutions 





Managing Transitions: From Subject Matter Expert to Leader

A Conversation and HR Professional Peer Discussion
Featuring Mark Thompson and CoachSource Moderator, Jeff Nally

Friday, September 16, 2022



Mark Thompson is a NY Times best-selling author and the world’s #1 CEO Coach ranked by the American Management Association and Global Leading Coaches/Thinkers50.  Forbes described him as having the “Midas Touch” with clients including World Bank CEO Jim Young Kim, Pinterest co-founder Evan Sharp, and Virgin Founder Richard Branson.


First hour – Jeff interviews Mark
Last 30 min – Peer Learning Forum


A spot in the C-Suite can be tantalizing. Despite C-level compensation packages approaching record-high levels, the average tenure of C-level executives is the shortest in history. Why? 

Listen in as Jeff Nally and Mark Thompson engage in a conversation centered around the journey to the C-Suite, including the prep work required to endure the trek. After 70 board and C-Suite executive coaching engagements, Mark has witnessed a pattern emerge. He will discuss the 5 key dynamics required to earn – and retain – a highly-covered C-level position.


During the first learning portion of the event, you’ll:

  • Understand the dynamics involved in preparing for the ascend to the C-Suite
  • Consider HR’s role in addressing the coaching needs of employees preparing for C-level promotions
  • Hear experiences and approaches to managing employee career transitions


During the second forum portion of the event, you’ll:

  • Connect live with Mark Thompson and your HR peers in an open conversation
  • Bring your current HR challenges forward for discussion
  • Leverage the wisdom of your HR peers to create solutions




Healthy Leadership: The Competitive Advantage of Prioritizing Employee Mental Health

A Conversation and HR Professional Peer Discussion
Featuring Keaton A. Fletcher, Ph.D. and CoachSource Moderator, Jeff Nally

Thursday, July 21, 2022



Dr. Keaton Fletcher is an Assistant Professor of Industrial-Organizational Psychology at the Georgia Institute of Technology. He studies leadership from a biopsychosocial perspective. He is interested in the effects of leadership on team dynamics and employee wellbeing.

Dr. Fletcher’s research has been funded by multiple sources including The National Science Foundation, and has been published in a variety of top peer-reviewed outlets. His spouse is also an I-O psychologist and together they have a two-year-old and a three-month-old. He also co-hosts the podcast ‘Healthy Work’ which translates recent occupational health psychology research for a broad audience.


First hour – Jeff interviews Fletcher
Last 30 min – Peer Learning Forum


As the number of people affected by mental illness continues to grow, many find themselves seeking to better understand mental health and find ways to support those struggling around them. It only makes sense that corporations, too, begin taking measures to ensure that employee mental health is top of mind in the workplace. Work-related stresses like job dissatisfaction, tense interpersonal relationships, and burn out – to name just a few – can all be contributing factors in amplifying mental illness. Leaders – especially those in the HR role – play a vital role in understanding mental health, discovering supports and resources to lean on, and building corporate workplaces that promote overall employee health.


During the first learning portion of the event, you’ll:

  • Learn strategies from Dr. Fletcher for promoting and protecting mental and overall health
  • Consider HR’s role in addressing mental health in the workplace
  • Hear experiences and approaches HR may utilize in ending abusive leadership
  • Discover supports and resources to assist HR leaders in developing healthy leadership at work


During the second forum portion of the event, you’ll:

  • Connect live with Dr. Fletcher and your HR peers in an open conversation
  • Bring your current HR challenges forward for discussion
  • Leverage the wisdom of your HR peers to create solutions



DEI, Revamped: What You Need to Know Going Into 2022

A Conversation and HR Professional Peer Discussion
Featuring Brian McComak and CoachSource Moderator, Jeff Nally

Thursday, December 16, 2021

Brian McComak is a diversity and inclusion consultant, speaker, author, and facilitator with over twenty years of experience in D&I, HR, company culture, change management, internal communications, and employee experience. He is the founder and CEO of Hummingbird Humanity, a consulting firm that cultivates and champions inclusive workplace cultures and human-centered leadership. He is also the author of Humanity in the Workplace: A Blueprint for Building an Inclusive and Equitable Company Culture which will be released in 2022.



First hour – Jeff interviews Brian
Last 30 min – Peer Learning Forum


It’s time to recraft your organization’s DEI Strategy for 2022. During this learning event, Moderator Jeff Nally will tap into the experience and expertise of Brian McComak, CEO & Founder of Hummingbird Humanity, for a frank conversation on the changing landscape of diversity, equity, and inclusion. Brian will share insights developed over 20 years of working within leading organizations, one being The Walt Disney Company. This dialogue is intended to provide attendees with relevant perspectives, considerations, and next-practices to consider while revamping their organization’s DEI strategy.


During the first learning portion of the event, you’ll:

  • Learn about how DEI has changed over the last two years
  • Hear examples of DEI initiatives at leading companies including Tapestry (Coach, Kate Spade, and Stuart Weissman), The Walt Disney Company, and more
  • Expand your perspective on representation through an enterprise lens
  • Learn next-practices to create your 2022 DEI focus
  • Understand how you and your organization can take a fresh approach to DEI


During the second forum portion of the event, you’ll:

  • Connect live with Brian and your HR peers in a conversation about the future of DEI
  • Bring your current DEI challenges forward for discussion to create multi-faceted solutions
  • Leverage the wisdom of your HR peers to create solutions




Redefining Leadership: The LEGO Group’s Innovative Approach Designed to Stand the Test of Time

A Conversation and HR Professional Peer Discussion
Featuring Loren I. Shuster and CoachSource Moderator, Jeff Nally

Thursday, October 14, 2021

As the Chief People Officer and Head of Corporate Affairs at the LEGO Group, Loren is focused on leveraging the people agenda to deliver business outcomes. Putting into play a diverse set of experiences in Sales, Marketing, HR and General Management across 5 industries and 4 continents, Loren is committed to driving the LEGO Group’s reputation.


He is energized every day by the LEGO mission ‘to inspire and develop the builders of tomorrow ’, a deep belief that leadership is for everyone – not just people leaders, and a passion for creating a culture where everyone’s talent is unleashed in an inclusive way.



First hour – Jeff interviews Loren
Last 30 min – Peer Learning Forum


Join Loren and Jeff in a discussion intended to share perspective on examining and defining the role of leadership in your organization.


Leadership: Lead·er·ship/ noun, the action of leading a group of people or an organization.

Leadership, as a word, is not hard for most to define. Leadership, as it pertains to your organization, is more nuanced and complex. During this discussion, we’ll hear from Loren I. Shuster, CPO and Head of Corporate Affairs, EVP at the LEGO Group as he shares how the organization developed an innovative approach to leadership and ensured their approach would stand the test of time. Additionally, Loren will discuss the actions taken to embed the approach into each team creating organizational adoption.


Getting Working Humans Back to Work:
Expert Solutions from a Leading Workforce Center

A Conversation and HR Professional Peer Discussion Featuring Beth Davisson and CoachSource Moderator, Jeff Nally

Friday, August 27, 2021

Beth Davisson is the Senior Vice President of the Kentucky Chamber of Commerce and oversees the KY Chamber Foundation.  Beth joined the Chamber in 2017 to begin building the Workforce Center as its only fully dedicated employee.  Since then, the Workforce Center has grown to a team of fourteen and continues to expand its support to employers and efforts in building a stronger workforce. Beth has spent the last 10+ years advocating for the workforce in Kentucky and the nation’s capital and aligning talent to the strategic plans of business. Beth was honored as a “Top 40 under 40” and named a “Top 20 People to Know in Human Resources” by Business First Louisville. 

Work as we know it won't be getting back to “normal."  Instead, workplaces now are challenged with prepping themselves for getting working humans back to work in a new and unchartered post-COVID world.

Learn from renowned innovator, Beth Davisson, about how to attract the talent your organization needs and get working people back to work. Beth has been creating unique workforce solutions at local, state, and national scales - well before the COVID-19 pandemic – and holds valuable insights that can be applied to the workforce challenges of today.




Take the Mystery Out of People Analytics: ING’s Approach to Data Metrics, and Human Performance

A Conversation and HR Professional Peer Discussion Featuring Luigi Maria Fierro and CoachSource Moderator, Jeff Nally

Thursday, June 10, 2021

Luigi is an experienced senior executive with a demonstrated history of working in financial institutions across EMEA for more than 15 years. He is a professional with a top consulting background who is highly skilled in strategy, business planning, transformation, change management, data management, and analytics. His background features relevant cross-functional experience developed working for both business (e.g. Retail business, Analytics) and control/support functions (e.g. HR, Risk and CEO domains). Luigi possesses strong leadership and communication skills and experience in international and multicultural environments. He holds an MBA and is a McKinsey alumni, a university lecturer, a start-up advisor member, and an international conferences speaker.

The phrase “people analytics” may cause some HR professionals’ eyes to glaze over. You know data are important, but which data will help you improve HR and the organization? It can seem mysterious. Join Luigi Maria Fierro, Global Head of HR Strategy and Analytics at ING to take the mystery out of people analytics.







How Choosing Inclusion Drives Equity in the Workplace and Communities

Conversation and HR Professional Peer Discussion Featuring Camille Chang Gilmore and CoachSource Moderator, Jeff Nally

Wednesday, April 28, 2021

Camille Chang Gilmore is Vice President of Human Resources and Global Chief Diversity Officer for Boston Scientific. Camille drives global diversity and inclusion strategies and programs that recognize and value the unique talents, attributes, and contributions of more than 29,000 Boston Scientific employees. She also supports the advancement of diversity initiatives in healthcare and in communities around the world. Camille has more than 25 years of HR leadership experience including HRBP roles at Federal Express, Exxon Chemical Company, and IBM. Camille was selected as one of Savoy Magazine’s 2016 Top Influential Women in Corporate America as well as The Network Journal’s 2018 Top 25 Black Women in Business.

It’s time to move beyond diversity and accelerate equity across the organization and in communities. While HR may excel at leading diversity and inclusion inside the organization, realizing true equity for all employees must move beyond the company walls. Camille Chang Gilmore’s philosophy has always been that “diversity is a given, inclusion is a choice, and equity is the goal, no matter the situation.” In addition to accelerating inclusion and equity across Boston Scientific, a global corporation with more than 29,000 employees, Camille prioritizes her work to also improve health equity in communities.




Rallying HR Beyond a Crisis: Everyday High Performance HR

Conversation and HR Professional Peer Discussion Featuring Steve Brown and CoachSource Moderator, Jeff Nally

Thursday, February 18, 2021

The live stream of this program, featuring Steve Browne and CoachSource moderator Jeff Nally, was pre-approved for 1.25 SHRM PDCs and approved for 1.25 HRCI Business Credits.

Steve Browne is a senior HR executive who takes a different perspective towards Human Resources. He sees – and shows – the value of people in his approach to HR. He's a storyteller who brings life to the workplace. He's also an HR hippie with an affinity for rock music, tie-dye, lava lamps, and llamas. Steve is the author of two books:  HR on Purpose: Developing Deliberate People Passion, and HR Rising!!: From Ownership to Leadership. He is the Vice President of HR at LaRosa's Pizzeria, Inc. and serves on the SHRM Board of Directors. 

If anyone knows how to rally around a crisis, its Human Resource Professionals. We’ve done it with employee emergencies, natural disasters in workplaces, and organizational mergers and acquisitions. We learned how to rally around the COVID-19 health crisis and while we continue our work to combat racial injustice.

But we don’t always rally around sustaining performance when the crisis subsides. In a crisis, we collaborate generously. Afterwards, we hesitate. In a crisis, we break down silos. Afterwards, we permit the walls to go back up. In a crisis, we communicate clearly and often. Afterwards, we go silent. How can we learn and live in a high-performance environment when there’s no crisis?


The Role of HR in Addressing Workplace Inequality

Conversation and HR Professional Peer Discussion Featuring Nikki Lanier and CoachSource Moderator, Jeff Nally

On December 2, 2020 Jeff Nally, CoachSource’s Vice President of Global Coaching and Nikki Lanier, Senior Vice President & Regional Executive of the Federal Reserve Bank of St. Louis discussed what it means to be an HRBP influencing and leading change against inequities in the workplace.

Nikki Lanier is Senior Vice President and Regional Executive of the Louisville Branch of the Federal Reserve Bank of St. Louis, which covers metro Louisville, southern Indiana and western Kentucky. She is also a member of the Bank’s Management Committee. Prior to joining the St. Louis Fed in 2014, Ms. Lanier served as personnel cabinet secretary for the Commonwealth of Kentucky, chief human resources officer for Charter Schools USA, vice chancellor of human resources for Maricopa Community Colleges, and other positions in both the health care and legal fields. In her positions, she focused on strategic planning, community partnerships, succession planning, recruitment and retention, and labor negotiations. Ms. Lanier earned a Juris Doctor from the University of Miami School of Law and a bachelor’s degree in Journalism from Hampton University. In 2019 she was presented with the Robert C. Burks Distinguished Business and Leadership Award. In 2018 she was selected to a national list of notable financial executives, The Business Journals’ Influencers: top 100 executives having an impact on business in communities. She has also been honored as Louisville Business First’s “Woman of Influence,” one of “20 People to Know in Banking and Finance,” “Forty Under 40” and recognized as one of the “10 Most Influential Women of Louisville.” She has also authored a chapter in the book Rethinking Human Resources.

A View From the Top:

Critical Skills for Human Resource Professionals in a New and Changing World

On September 9th Libby Sartain, Independent Board Director, Former CHRO Yahoo! Inc. and Southwest Airlines and Jeff Nally, CoachSource’s Vice President of Global Coaching talked about how the “new normal” is changing what it means to be an HR Professional  today. Session 2 of the program  continued after the presentation to provide us with an opportunity to discuss how to apply the concepts to their organizations, share ideas about what has worked, the challenges we are experiencing, and to build our peer network.
Libby Sartain is an Independent Board Director and active business advisor after a distinguished 40-year career in human resources. As CHRO of both Yahoo! Inc. and Southwest Airlines, Sartain led significant business transformation initiatives as a member of executive leadership teams and guided global human resources efforts focusing on attracting, retaining, and developing employees. Her focus has been growth companies where she developed employment brand strategies that helped grow the workforce exponentially while establishing company reputation as a leading employer of choice. Both Yahoo and Southwest were listed on the Fortune 100 Best Companies To Work For in America and the Fortune 500 during her tenure. As an NACD Board Leadership Fellow, Sartain serves on the Boards of Directors of ManpowerGroup and AARP. She was a director of Shutterfly Inc from 2016 to 2019 and Peet's Coffee & Tea, Inc., from 2005 to 2012.

The Inside Gig:

How the Crisis Economy is Driving New Approaches to Mobilizing Talent

Edie Goldberg, Ph.D., Author of The Inside Gig: How Sharing Untapped Talent Across Boundaries Unleashes Organizational Capacity was interviewed by Jeff Nally on Wednesday August 5, 2020. to discuss how companies today are dealing with a need to balance their teams, as some areas of the company are experiencing layoffs, while other areas of the business are unable to find skilled resources. What if there were a way for companies to find and shift untapped talent that already exists in their organizations? 

Edie Goldberg, Ph.D. is the President of E.L. Goldberg & Associates in Menlo Park, California. She is a nationally recognized expert in HR and talent management strategy and organizational effectiveness. Prior to starting her own firm 19 years ago, she was a Global Thought Leader in the Human Capital Practice for Towers Perrin.  She is the co-author of The Inside Gig: How Sharing Untapped Talent Across Boundaries Unleashes Organizational Capacity (LifeTree Media, April, 2020).  Edie earned her Ph.D. in Industrial/Organizational Psychology from the University of Albany, SUNY.  She is the recipient of HR People + Strategy’s Lifetime Achievement Award, and a Fellow of the Society for Industrial & Organizational Psychology.  She currently serves on the board of the SHRM Foundation and is an advisor to start-ups in Internal Talent Mobility.


- How the HR Professional can play a unique role helping their organizations build talent capacity to address the Skills gap, which is one of the greatest barriers for companies to execute against their objectives.
- How to think differently about work so that it opens creative options for finding talent.
-  The importance of agility and moving talent around to address the greatest area of need.
-  How thinking like a Talent Supply Chain Manager can help leaders know their supply and demand for various skills important to executing the company’s strategy.
-  How to move from a mindset of talent scarcity to a mindset of abundance. How new technologies enable a more dynamic ways to capture employee skill inventories.
-  How simple approaches like giving more people exposure and transparency into the opportunities that are available can make an impact.

Performance Over People Has Ended:

How the Pandemic and Racial Unrest is Changing Everything We Know About Employee Engagement

Jeff Nally spoke with Brad Shuck, Ph.D., Author of Employee Engagement: A Research Overview on July 29, 2020 to discuss his vision for the ways that the pandemic and current state of race relations will dramatically change how companies must approach employee engagement and why businesses who don't fundamentally change the way they look at leadership will struggle to engage their organizations.

Dr. Brad Shuck is an internationally recognized scholar and business thought leader in the areas of employee engagement, leadership development, and organizational culture. He is the author of Employee Engagement: A Research Overview (Routledge, 2020) and has published or presented more than 300 scholarly articles, book chapters, and invited presentations. Shuck holds six US copyrights for his research driven intellectual property.

Shuck is a tenured Associate Professor and Program Director of the Human Resource and Organizational Development program and Assistant Chair in the Department of Educational Leadership, Evaluation, Organizational Development, both at the University of Louisville. He is a member of the Honorable Order of Kentucky Colonels and holds advanced degrees in Counseling, Student Affairs, Human Resource Development, and Adult Education.


His work has been featured in US-based international media outlets including Forbes, The Washington Post, and TIME, as well as international outlets such as Business World Online, India’s Economic Times, and the Hindu Times. He has given Keynote addresses on four of the seven continents including in China, Spain, India, Panama, and the United Kingdom for some of the world's largest and most admired companies.

-  Why the pandemic and race discussion has forever changed employee engagement.

-  How HR Professionals and leaders can approach driving employee engagement that responds to our new reality.

-  Belonging and isolation at work; new expectations employees have about leader responsibilities and relevance.

-  How “soft skills” will become the new “power-up skills” as leaders must lead through emotion, compassion and humility.


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